First Aid at Work (Q&A)

gwc factsheet medicalfirstaid2Q1: What is first aid at work?

People at work can suffer injuries or fall ill. It doesn’t matter whether the injury or the illness is caused by the work they do or not. What is important is that they receive immediate attention and that an ambulance is called in serious cases. First aid at work covers the arrangements you must make to ensure this happens. It can save lives and prevent minor injuries becoming major ones.

Q2:  So what do I need to do?

The Health and Safety (First-Aid) Regulations 1981 require you to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to your employees if they are injured or become ill at work. What is adequate and appropriate will depend on the circumstances in your workplace and you should assess what your first aid needs are (see Q3).

The minimum first-aid provision on any work site is:
■  a suitably stocked first-aid box (see Q4);
■  an appointed person to take charge of first-aid arrangements (see Q5).

It is also important to remember that accidents can happen at any time.
First-aid provision needs to be available at all times people are at work.

Q3:  What should I consider when assessing first-aid needs?

Many small firms will only need to make the minimum first-aid provision.
However, there are factors which might make greater provision necessary.
The checklist in Table 1 covers the points you should consider.


Aspects to consider 1) You are required by law to make an assessment of significant risks in your workplace. What are the risks of injury and ill health identified in this risk assessment? Impact on first-aid provision:If the risks are significant you may need to employ first aiders (see Q6 and Q7).

Aspects to consider 2)Are there any specific risks, eg working with:hazardous substances;dangerous tools;dangerous machinery;dangerous loads or animals?You will need to consider:specific training for first aiders;extra first-aid equipment;precise siting of first-aid equipment.

Aspects to consider 3)Are there parts of your establishment where different levels of risk can be identified (eg in a University with research laboratories)? Impact on first-aid provision: You will probably need to make different levels of provision in different parts of the establishment.

Aspects to consider 4) What is your record of accidents and cases of ill health? What type are they and where did they happen? Impact on first-aid provision:You may need to:locate your provision in certain areas;review the contents of the first-aid box (see Q4).

Aspects to consider 5) How many people are employed on site? Impact on first-aid provision: You may need to employ first aiders (see Q6 and Q7).

Aspects to consider 6)Are there inexperienced workers on site, or employees with disabilities or special health problems? Impact on first-aid provision: You will need to consider: special equipment; local siting of equipment.

Aspects to consider 7)Are the premises spread out, eg are there several buildings on the site or multi-floor buildings? Impact on first-aid provision: You will need to consider provision in each building or on several floors.

Aspects to consider 8) Is there shift work or out-of-hours working? Impact on first-aid provision: Remember that there needs to be first-aid provision at all times people are at work.

Aspects to consider 9) Is your workplace remote from emergency medical services? Impact on first-aid provision: You will need to: inform local medical services of your location; consider special arrangements with the emergency services.

Aspects to consider 10) Do you have employees who travel a lot or work alone? Impact on first-aid provision: You will need to: consider issuing personal first-aid kits and training staff in their use; consider issuing personal communicators to employees.

Aspects to consider 11) Do any of your employees work at sites occupied by other employers? Impact on first-aid provision: You will need to make arrangements with the other site occupiers.

Aspects to consider 12) Do you have any work experience trainees? Impact on first-aid provision: Your first-aid provision must cover them.

Aspects to consider 13) Do members of the public visit your premises? Impact on first-aid provision: You have no legal responsibilities for non-employees, but we strongly recommends you include them in your first-aid provision.

Q4:     What should I put in the first-aid box?

There is no standard list of items to put in a first-aid box. It depends on what you assess the needs are. However, as a guide, and where there is no special risk in the workplace, a minimum stock of first-aid items would be:

■    a leaflet giving general guidance on first aid
■    20 individually wrapped sterile adhesive dressings (assorted sizes);
■    two sterile eye pads;
■    four individually wrapped triangular bandages (preferably sterile);
■    six safety pins;
■    six medium-sized (approximately 12 cm x 12 cm) individually wrapped sterile unmedicated wound dressings;
■    two large (approximately 18 cm x 18 cm) sterile individually wrapped unmedicated wound dressings;
■    one pair of disposable gloves.

You should not keep tablets or medicines in the first-aid box.
The above is a suggested contents list only; equivalent but different items will be considered acceptable.

Q5:     What is an appointed person?

An appointed person is someone you choose to:

■    take charge when someone is injured or falls ill, including calling an ambulance if required;
■    look after the first-aid equipment, eg restocking the first-aid box.

Appointed persons should not attempt to give first aid for which they have not been trained, though short emergency first-aid training courses are available. Remember that an appointed person should be available at all times people are at work on site this may mean appointing more than one.

Q6:     How many appointed persons do I need?

It is not possible to give hard and fast rules on when or how many first appointed persons might be needed. This will depend on the circumstances of each particular organization or worksite. Refer to Table 2 after working through the assessment checklist in Table 1. It offers suggestions on how many appointed persons might be needed in relation to categories of risk and number of employees. The details in Table 2 are suggestions only - they are not definitive nor are they a legal requirement. It is for you to assess your first-aid needs in the light of your particular circumstances.

Where there are special circumstances, such as remoteness from emergency medical services, shift work, or sites with several separate buildings, there may need to be more first-aid personnel than set out in Table 2. Increased provision will be necessary to cover for absences. First-aid personnel should be available at all times people are at work.

Q7:     Do I have to do anything else?

You have to inform your employees of the first aid arrangements. Putting up notices telling staff who and where the first aiders or appointed persons are and where the first-aid box is will usually be sufficient. But don’t forget that you will need to make special arrangements to give first-aid information to employees with reading or language difficulties.

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